Shared Mobility United

The Pipe Shop Venue: Zone One

10:10am – 10:50am

How do we facilitate multimodal shared mobility?

The Shared Mobility Pilot Program (a Mobility-as-a-Service offering) is is the most exciting shared mobility project in the Metro Vancouver region. It’s based on a close knit partnership of four local organization: TransLink, bikeshare mobi as well as Modo and Evo, both offering carshare service. During Phase 1, which took place between October 2019 and the end of August 2020, the group ran a B2B pilot program. 13 organizations joined the program and a total of 161 employees received a special Compass Card that was used as a Universal Access token for public transit, carshare vehicles and bikeshare bikes.

The goal of the pilot was to test how efficient and well received, integrated and multimodal travel in the city would be. Not only did over 60% of the participants shift their behaviour to sustainable modes, the project also won a Clean 50 Award in 2021. The group is currently working on a 1 year consumer pilot which includes the full digitization of the experience. The project will provide a seamless experience for all modes (public transit, carshare and bikeshare) for 1,000 people in the region. They will register once in the app, can journey plan, book and pay for all services through the app. They will use the existing fare card to unlock the vehicles and start their trips (tapping in the bus).

This project was awarded a GMF grant and will be used as a blueprint across Canada. The group will be reporting out on the lessons learnt, the challenges and what a fully scaleable MaaS would look like.